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Avaya discusses new technology trends
posted on: Dec 2 2011 7:9 by RDugey. Viewed 13 times.
The supplier of services, software and systems of Avaya business collaboration and the Association of Contact Centers of Dominican Republic conducted a panel discussion to learn about new technology trends for innovation in enterprises national.
During activity assistants entrepreneurs discussed with international experts on new knowledge and practices that have been successful in developing Latin American.
José Luis Mora Castro, general manager of Mexico Locatel, shared his experience with the new style in the corporate communications assumes from management in this company.
"The idea is that companies understand the need for a technological infrastructure that meets the demands of the market," said Mora Castro. While José Merchan, leader of Business Contact Centers for Americas International of Avaya, said that the intention is to get out of the concept of "voice" u000ato go to the "context" that includes new channels of communication.
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